Todays rant has to do with customer service. This is a item that I really believe has lost its importance in mainstream America. I recently went to a store where i wanted patiently for 20 minutes while other people were waited on the in front of me, Finally when all other folks were served I was told by the employee that I should have said something. What I should have been rude to get service instead of waiting patiently. What was that? I will continue to focus on bad servce for the next few weeks.